Dubai's Central Hotels Up for Rapid Growth with xnPOS and protel PMS

Dubai (United Arab Emirates) - July 2, 2018 (travelindex) - Hosted within Xn protel’s private cloud, the new PMS and xnPOS systems will centralize operations, reduce costs and deliver scalability for the growing Central Hotels business, while helping staff to provide guests with an 'at home' comfortable service. Global hospitality management software company Xn protel Systems today announced that the newly opened 5-star Royal Central The Palm Jumeirah, Dubai, UAE (207 rooms, 6 F&B outlets) and the 5-star Canal Central Hotel Business Bay, Dubai, UAE (278 rooms, 4 F&B outlets) have both installed a protel property management and xnPOS point of sale system. The strong partnership between Central Hotels and Xn protel will see existing and new hotels within the group strengthening the brand through the creation and delivery of exceptional, personalized guest experiences.

Central Hotels, launched in 2015, is a fast-growing hospitality management company headquartered in Dubai, UAE. The company offers a full spectrum of choice in terms of hotel categories and comprises five distinct hotel brands: Grand Central, City Central, Central Inn, Central Suites and Central Living. Central Hotels has rapid growth plans, which could see them reach up to fifty hotels in the next five years.

xnPOS provides comprehensive functionality and scalability that meets the needs of hotel F&B, table service restaurants and hospitality foodservice operations. The product is already proven in a wide spectrum of F&B operations in some 50 countries across Asia Pacific, Europe and the Middle East. The pedigree and range of international customers endorses the system’s flexibility, functionality, language capability and simplicity of use.

protel MPE is an on-premise or hosted property management system for group hotels, serviced apartments and other accommodation businesses. It is internationally proven, feature rich and seamlessly connects to all other critical business systems. protel MPE provides the tools needed to support the guest journey, empower staff, and support the growing needs of the hospitality business. Central Hotels has chosen the ‘hosted’ option within Xn protel’s Data Center.

Ammar Kanaan, Group General Manager, Central Hotels said: “Our partnership with Xn protel is key to us providing our hotel teams with the right tools to make sure our guests receive a warm welcome and great service.”

Ammar continues, “Choosing the ‘hosted by Xn protel’ option for our PMS and POS means that we now have all the advantages of centralized systems, supported by people who really know what they are doing. It will allow us to better manage our resources across the Central Hotels Group and enable us to truly understand and meet the needs of our guests.”

Magued Malek, Business Development Director Gulf Countries & India, Xn protel Systems comments: “Many thanks indeed to the corporate and hotel teams for helping us to ensure everything was in place ready for the two openings. We look forward to our continued partnership and working together on future openings.”

About Central Hotels
Central Hotels has very quickly established itself as a reputed hotel management group in the UAE with its flagship property First Central Hotel Suites located in Barsha Heights (TECOM) near Sheikh Zayed Road. Building up on this amazing success, the brand is now poised to expand its footprint targeting the UAE and Turkey as the primary markets for growth in addition to other lucrative destinations in the Middle East. The group has recently added to its portfolio spectacular new 5-star hotels such as Canal Central Business Bay and Royal Central The Palm followed by Central House Citywalk focused on millennials, Novotel The Palm, Diamond Central - Business Bay, and Island Central in Dubai, as well as Valley Central Bursa, and Valley Central Trabzon in Turkey.

Central Hotels media contact:
Angelo De Guzman
Asst. Marketing Manager
First Central Hotel Suites
T: +971 4 454 4913 | M: +971 569 434 775
E: a.deguzman@central-hotels.com
www.firstcentraldubai.com | www.central-hotels.com

About Xn protel Systems
Xn protel Systems is a global hospitality management software company specializing in property management, central reservations, point of sale and activity management solutions. Our business-critical, highly functional, cloud-native and open systems provide the latest technology and flexibility. They help world-class hospitality companies in over 50 countries to optimize revenue generation, simplify service operations and enhance the quality of guest communications.

We are committed to:
Creating open systems. Working closely with our customers and partners we adopt industry standard protocols to break down traditional integration barriers. Creating truly open, flexible solutions that support guests’ growing appetite to be more in control of their stay.

Developing cloud-native products. Our newest technologies are born in the cloud. That means our customers benefit from the latest innovations, can take full advantage of mobile and achieve a lower cost of ownership.

Being easy to do business with. We understand the frustration that comes with unresponsive and inflexible suppliers. We’re not like that. And we don’t take our customers for granted. A customer-centric approach is in our DNA, from preparing quotations through to resolving support calls.

Our next generation, global solutions are backed by outstanding customer service and support. Our dedicated team of highly experienced hotel, hospitality and technology experts work hard to understand customers’ needs and the issues they face. Located across our extensive network of offices, our specialists provide the best advice, solutions and support to make sure customers meet the needs of local markets and achieve their business goals.

The Company was formed in the UK in 2002, as Xn Hotel Systems. It was then renamed in 2015 as Xn protel Systems when protel hotelsoftware became a shareholder.

www.xnprotel.com

Xn protel media contact:
Terry Osborne
Head of Marketing
Terry.osborne@xnprotel.com
+44 (0) 7788 280434

Xn protel sales contact:
sales@xnprotel.com

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